A 99.9% Server Uptime
The benefit of creating your own cloud website hosting system is that you do not have to worry about compatibility issues – you design a given set of software tools in such a way as to work with a specific set of hardware parts. The final result is something a lot more steady and dependable, since there are less potential risks of failure. We’ve set up our cloud hosting platform using tried and tested hardware components as well as a strongly modified version of SELinux in an attempt to set up an exceptionally riskless environment for your own personal sites.
That is why, with all our cloud website hosting plans packages we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on enterprise–class hardware manufactured by Juniper. What’s more, on every single router, we’ve put a firewall with an intricate set of rules to successfully filter out all shady requests.
In this way, in each of our data centers – in our USA data center, in our UK data center, in our FI data center, in our East Europe data center as well as in our AU data center, you will enjoy a 99.9% network uptime guarantee. And this guarantee applies to all web hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your cash at stake, you can’t feel truly safe. This is exactly why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel content with our service or if you wish to get a more powerful hosting solution, such as a VPS web hosting plans or a dedicated web hosting plans – we’ll give you your money back in full, without obscure costs or reimbursement taxes.
24/7 Technical Support
If you happen to run a hosting firm, your tech engineers are extremely important. That is why we’ve cautiously selected a highly competent team of support engineers, each with many years of experience behind his back. With their help, our company offers 24x7 support with all our hosting services.
And not just that, we offer a 1–hour response time guarantee. All customer service inquiries are answered in less than sixty minutes and our average support ticket response time is just twenty minutes!