Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying top notch support prompt is our main priority, so we backup each cloud website hosting plans plan with a one hour ticket reply guarantee. The moment you share a ticket or drop an email, our customer tech support staff will try their best to supply the most satisfactory remedy for your issue and to offer information in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily contact us 24x7x365 with any issue you may have relating to webgedung’s products. We now have employees on duty constantly to provide you with instructions at any time necessary. You’ll be able to the ticket system or post a message anytime, alternatively you can pick up the phone or use the online chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guidance while working within the Control Panel, you are able to always just click the Help key and find your concern in the list of content articles that will came up. We have also turned almost all of the posts into instructional videos. The catalogue of video clips will load if you click the Videos option located in the top right angle.