Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Control Panel you’ll find a detailed Help Center section featuring a variety of instructional articles and regularly asked questions. They are answered by our support team of knowledgeable techs. Just fill in your question and our smart platform will provide you with the most suitable answer.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a selection of step–by–step video tutorials that detailedly illustrate how you can resolve a common issue related to your cloud website hosting plans account. You’ll find the educational video clips in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 client care service with a sixty–minute support ticket response time guarantee. A team of competent techs will be online for you to answer all the inquiries that you may possibly have. During non–peak times, a response will be offered in even less than twenty minutes.